Shipping Policy
Souliere Rentals
Where we ship
Souliere Rentals ships within Canada only. Your delivery address must be in Canada; we do not ship internationally.
Processing & tracking
Orders are prepared and shipped after your payment is confirmed. You’ll receive tracking for your parcel by email and in your order details once it ships.
Delivery estimates
Delivery times are estimates provided by the carrier — typically a few business days for domestic parcels — and are estimates, not guarantees. Transit times can vary with carrier volume, weather, and remote destinations.
Lost, delayed, or damaged parcels
If your parcel is lost, significantly delayed, or arrives damaged, contact us at 1890789ab@gmail.com with your order number and we’ll help make it right.
Returns
Returns are governed by our Return Policy. See the marketplace Terms of Sale for how refunds are processed.
Souliere Rentals is the seller of record and arranges shipping for its own orders.